Code Vein II Customer Tokens Guide: Special, General, & Exclusive

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Welcome to NGB and our Code Vein II guide on where to find all of the Customer Tokens. This guide breaks down all Customer Tokens locations in the game—Special, General, and Exclusive—so you can fully upgrade Jadwiga’s item shop at MagMell and unlock her expanding inventory. Whether you’re hunting down your first token or tracking the final few, this walkthrough gives you a clear, efficient path to every source and the items they unlock!

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All Customer Tokens Locations Walkthrough

Please note that you must progress through the story for some of the below Jadwiga’s Minions to become accessible!

General Customer Tokens

General Customer Tokens expand the selection of upgrade materials you can purchase at Jadwiga’s item shop, specifically unlocking access to multiple tiers of Tender Crimson Stones and Pure Platinum. These materials are essential for strengthening weapons and gear, making General Tokens a valuable collectible for players looking to keep their builds competitive as difficulty ramps up.

Token 01

All Customer Tokens Locations Guide - Code Vein II
  • Location: 2277: The Present – Sunken City – Refugee Village
Code Vein II General Customer Token 01
  • Location: 2187: Free Exploration Era – Sunken City – Josee’s Outpost: Below Clock Tower

Token 02

Code Vein II General Customer Token 02
  • Location: 2187: Free Exploration Era – Corroded Scar – In Front of Castle Gate

Token 03

Code Vein II General Customer Token 03
  • Location: 2277: The Present – Corroded Scar – Northern Watch Fort

Token 04

Code Vein II General Customer Token 04
  • Location: 2277: The Present – Undead Forest – Sanatorium

Token 05

Code Vein II General Customer Token 05
  • Location: 2277: The Present – Undead Forest – South of Snowy Mountain Amusement Park

Special Customer Tokens

Special Customer Tokens unlock access to Heart Remnants, a rare enhancement material tied to late‑game build growth and advanced weapon tuning. Because Heart Remnants are limited and difficult to obtain through normal exploration, Special Tokens become a key collectible for players looking to push their damage output or refine specialized builds.

Token 01

Code Vein II Special Customer Token 01
  • Location: 2277: The Present – Sunken City – At a train station southeast of Western Gatehouse Ruins

Token 02

Code Vein II Special Customer Token 02
  • Location: 2277: The Present – Undead Forest – North of Sanatorium

Token 03

Code Vein II Special Customer Token 03
  • Location: 2277: The Present – Undead Forest – Bureau’s Castle

Exclusive Customer Tokens

Exclusive Customer Tokens expand Jadwiga’s inventory with Tender Light Stones, an elite upgrade material used for end‑game weapon refinement and high‑level optimization. These stones are essential for maximizing your strongest gear, making Exclusive Tokens some of the most valuable collectibles for players preparing for the toughest encounters.

Token 01

Code Vein II Exclusive Customer Token 01
  • Location: 2277: The Present – Sunken City – Northwest of Seized Substation at a Tower of Regeneration

Token 02

Code Vein II Exclusive Customer Token 02
  • Location: 2277: The Present – Undead Forest – Plagued Village

Token 03

Code Vein II Exclusive Customer Token 03
  • Location: 2277: The Present – Undead Forest – Bureau’s Castle

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